Case study

Porsche Innovation

Porsche Digital was looking beyond the car for its next business. I built and led a workshop process that took enthusiast research into more than 20 concepts, then narrowed the field to three worth pursuing.

Senior Product Manager / Innovation Lead2019–2020
Team
— Cross-functional Porsche Digital product, research, design, and business team
Industry
— Automotive, Innovation, New Ventures

Tools & technologies

Customer ResearchWorkshop DesignTrend ScoutingConcept DevelopmentCompetitive AnalysisMarket SizingBusiness Cases

The Problem

Porsche needed a credible next business beyond selling cars.

The approach

How the work took shape

Give the team someone to design for

‘Car enthusiasts’ was too broad a starting point. We combined customer research with social, economic, and technology trends, defining four mindsets and five opportunity areas. Those distinctions gave each group a clearer sense of whose needs a concept might serve.

Make the ideas visible

I created the workshop exercises and working materials, taking teams from opportunity statements through sketches, critique, and revision. Putting the concepts on the wall made them easier to compare and improve. The process produced more than 20 ideas.

Build a case for the next step

We examined the ideas against customer value, competitors, market size, and Porsche's strengths. I helped bring that evidence into the business cases. Three concepts moved forward for deeper validation and investment consideration.

The hard parts

The constraint

A room full of ideas could drift away from what enthusiasts actually needed.

The decision

I anchored the exercises in the customer mindsets, opportunity areas, and trend research.

The constraint

Decision-makers needed a reason to invest before a product existed.

The decision

We paired concepts with market sizing, competitive analysis, and a path to customer validation.

Research to Concepts

Porsche Digital team reviewing concept sketches together during a workshop

Concept Critique

Making the concepts visible let teams compare ideas, discuss them, and revise them together.

Research board with Porsche Digital customer mindsets, opportunity areas, and workshop notes

Research Synthesis

The research board kept customer mindsets and opportunity areas in view throughout the workshop.

Workshop participant sketching a concept on the wall

Rapid Concepting

Working prompts gave individual sketches a common structure for the group to discuss.

The outcome

What changed

The result

  • ✓Defined four customer mindsets and five opportunity areas.
  • ✓Created more than 20 concepts through the workshop process.
  • ✓Advanced three concepts for deeper validation and investment consideration.

Looking back

The useful work started before the workshop. Clear research and decision criteria gave the room something to build on and something to judge against.

The business case needed to explain both the customer need and why Porsche had a reason to address it.

Where I contributed

Product

  • Helped set the opportunity frame and build the evidence for the three shortlisted concepts.

Design

  • Created and led the workshop, from research synthesis through concept critique.

Engineering

  • Brought feasibility and development risk into concept evaluation and validation planning.